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Manage My Account - Page currently under maintenance

View Invoice or Pay Now

Welcome to Brownsville Public Utilities Board Customer Self-Service (CSS) portal. With CSS you can access account information, view your bill, make payments and place requests or inquiries.

To login, enter your Email Address and Password in the fields below.

A Better Way to Manage Your Account Is Coming

We are introducing a new online customer portal on Wednesday, March 25, 2026. This upgrade is designed to give you a simpler and more convenient way to manage your BPUB account.

With the new portal, you can review your bill, track account activity, and submit payments more easily. Our goal is to make every interaction you have with us faster and more straightforward.

To prepare for the transition, we will complete a full system migration on Tuesday, March 24. During most of that day, several payment options will be temporarily unavailable:

• Lobby & drive-thru credit card payment processing
• Phone (IVR) payments
• Online payments

Cash and check payments will be accepted in the lobby, at the drive-thru, and in the drop box. Autopay and ACH payments will not be affected.

The new portal will be fully available starting at 8:00 AM on March 25. Once it launches, you will be prompted to create a new account in the portal to view your bills, track your consumption, and manage your payments.

When the portal opens, take a few minutes to register and explore the new features. We believe you will find the experience faster, easier, and more convenient.

Thank you for your patience as we complete this upgrade and continue improving the service we provide to you.